Return Policy

At Blu Crane Arts, every item is made to order just for you. Because of this, we do not accept returns, exchanges, or cancellations once an order has been placed.

No Returns or Exchanges

All of our products are custom-printed and created upon purchase. This allows us to reduce waste and offer a wide variety of designs without keeping mass inventory. As a result, we are unable to accept returns or exchanges for reasons such as ordering the wrong item, size, or color.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, we’re here to make it right. Please contact us within 7 days of delivery with the following:

• A description of the issue
• A clear photo of the item and any damage
• Your order number

We will work with our print partners to replace the item at no additional cost to you.

Shipping Issues

While we do our best to ensure smooth delivery, Blu Crane Arts is not responsible for delays, lost packages, or issues caused by incorrect shipping information provided at checkout. Please double-check your address before placing your order.

Need Help?

If you have questions or concerns, reach out to us anytime through our Contact Us page. We’re always happy to help and want you to feel good about every purchase.